Service Guide for International Customers

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材質介紹｜保養｜結帳與售後｜其他｜ FROMETO｜祈願

材質介紹｜ Materials Overview

・該飾品使用5A等級的鋯石

The accessory is made with 5A grade Zircon.

・純鋼、純銀為低敏可以戴著洗澡，不會掉色

Stainless Steel、Sterling Silver are hypoallergenic and can be taken in the shower without fading.

・該飾品為合金，不建議戴著碰水

The accessory is made of alloy and it is not recommended to wear it in contact with water.

保養｜ Care Instruction

・純銀飾品需要避免接觸化學物質及避免長時間接觸空氣而氧化，不用時建議放在夾鏈袋保存

Sterling Silver accessory should be kept away from chemicals and prolonged exposure to air to prevent oxidation. It is recommended to store it in a ziplock bag.

・建議游泳、泡溫泉時需要拿掉飾品
It is recommended to remove accessory when swimming or soaking in hot springs.

結帳/售後｜Checkout / After‑Sales Service

・請問有會員嗎
May I ask if you have a membership?

・如果沒有會員的話要加一下會員嗎?需要你的電話跟生日

If you are not a member, would you like to sign up for membership? It will require your phone number and birthdate.

・實體店面商品售出不做退換貨
Product purchased in-store cannot be returned or exchanged.

・消費滿$_______可以退稅

Tax refund is available for purchases over $________.

・消費滿2000元打95折(門市用)

Purchase over $2000 and enjoy a 5% discount.

其他｜ Others

・大部分耳環可以免費改夾，部分款式改夾需酌收材料費$20

Most earrings can be converted to clip-ons for free. For certain styles, a material fee of $20 may apply for the conversion.

・是否要加購洗銀水跟拭銀布，可以清潔保養純銀飾品

Would you like to add silver cleaner and polishing cloth? They can help clean and maintain your sterling silver accessory.

・洗銀水的使用方法為將飾品泡在洗銀水中，拿起後用水沖乾淨再擦乾

The method for using silver cleaner: Soak the accessory in the silver cleaner, then take it out, rinse it with water, and dry it.

・可以使用拭銀布輕輕擦拭銀器，去除指紋和污漬

You can use a silver polishing cloth to gently wipe the silverware and remove fingerprints and stains.

・舊換新-帶舊飾品回來每對現折100(除了髮飾)
Trade in old accessory for new! Bring back your old accessory and get a $100 discount per item.( Except for hair accessories.)

追尋自我 × 描繪 × 觀察 × 捕捉

Seeking the self × Depiction × Observation × Capture

以植物柔美姿態詮釋吳爾芙的溫柔與優雅，如春葉靜靜迎風，映照她細膩觀察與自我對話的內在力量。

Through the gentle form of plants, Woolf’s softness and elegance are revealed—like spring leaves quietly facing the breeze, reflecting her delicate observation and introspective spirit.

由「我」到「我」，她在不斷的對話中，完整了自己。

From "me" to "myself," she is completed through this constant inner dialogue.

材質｜Materials

1. 再生銀 × 18K金電鍍包覆工藝｜ Sterling Silver × 18K gold plated finish

以再生925純銀為基底， 18K金電鍍包覆工藝（≥2.5微米），展現純金般光澤，親膚耐用。

Crafted from recycled 925 sterling silver with a thick layer of 18K gold (≥2.5μm), it offers a lustrous, gold-like finish that’s both skin-friendly and durable.

2. 10K黃金｜Karat 10

採用10K黃金，簡約設計，耐磨不易變形，擁有優雅金色光澤。

Made with 10K gold , featuring a minimalist design, excellent durability, and a refined gold shine.

3. 5A級鋯石｜ 5A Cubic Zirconia

採用最高等級5A鋯石，透明度高，經精密切割拋光，展現如鑽石般的亮澤光彩。

Crafted with top-grade 5A zirconia of high clarity, precisely cut and polished to reveal a diamond-like shine.

工藝｜ Craftsmanship

1. 鑲鑽款採穩固爪座，確保鋯石牢固閃耀。
Stone-set designs use secure prong settings for lasting brilliance.

2. 無鑽款以金屬折光展現光澤層次。
Non-stone styles feature faceted metal for layered shine.

風格｜ Style

靜謐優雅｜ Quiet Elegance

細緻平和、不張揚，在低調中展現深沉美感。
Refined and composed, understated yet quietly radiant with depth and beauty.

詮釋自我｜ A Reflection of Self
飾品是內心與時間的對話，映照身份、情感與成長旅程。
Jewelry becomes a dialogue with time and self—reflecting identity, emotion, and personal evolution.